Updated: 07/05/2020

Privacy Policy and Cookie Policy - Kindertap®

At Kindertap® we know that you are interested in how your personal information is used and treated and we take your privacy seriously.
We therefore invite you to read this text to learn more about our policy on data processing and, if necessary, you can contact us to receive more clarifications.
By using or logging in to the services in any way you acknowledge that you accept the practices and policies described in this Policy and consent that we will collect, use and share your information in the following ways.

Premise

The following Policy on the processing of personal data concerns the websites and applications made available by Develia S.r.l. (hereinafter “Develia“) for the provision of the Kindertap service (hereinafter “Service“), a software application dedicated to the management of childcare facilities.

In this text we have tried to provide very simple explanations, but if you do not know terms such as cookies, IP addresses, pixel tags and browsers, you should first find and read information about these key terms.

Develia, based on services offered, in some cases can hold the role of Controller and in others the role of Data Processor, as required by EU Regulation no. 2016/679. This differentiation is linked to:

Role of Develia and reference policy

The types of users involved and the services made available by Develia are listed below; the reference Privacy Policy for each particular type of treatment is also indicated.

Types of users involved

Processing as Data Controller

Develia holds the role of Data Controller in the following cases:

Processing as Data Processor

Develia is the Data Processor for all the personal data of Registered Users, which are entered directly by the User. When Develia plays the role of Processor, the user must refer to the existing policy between the Controller (i.e. the User) and the Registered User.

The User relieves as of now Develia from any liability toward third parties regarding the personal data obtained, stored or shared through the Service and guarantees that he has obtained the right from each person to collect, communicate or disseminate them.

Privacy Policy as Data Controller - Kindertap®

Develia S.r.l., with registered head office in Pove del Grappa (VI) - ITALY, Via Europa 22/B, VAT number, fiscal code and registration number in the Register of Companies of Vicenza: IT 04135910240, telephone: +39 0424 1945815, email: info, certified email: info, (hereinafter “Data Controller” or “Controller”)

informs you pursuant to art. 13 of EU Regulation no. 2016/679 (hereinafter "GDPR") that your data will be processed in the following manner and for the following purposes.

1. Subject to the processing

The Data Controller processes personal, identification data (for example, cookies, usage data, name, surname, address, telephone, e-mail, login credentials), hereinafter “personal data” or “data”,  in the context of the services offered by the Kindertap platform. The data are communicated by you directly, when filling out the forms on the website, or indirectly, by visiting the website or using the App.

2. Purposes of the processing

Your personal data may be processed for the following purposes:

  1. Service purposes
    • monitoring access and use of the website and apps;
    • provide Kindertap service;
  2. Commercial purposes, only with your specific and distinct consent: 
    • commercial activities related to the products for which you have shown interest; 
  3. Marketing purposes, only with your specific and distinct consent:
    • sending of newsletters and commercial communications and / or advertising material about products or services offered by the Controller, and detection of the degree of satisfaction about the quality of the services.

3. Methods of the processing and storage of the personal data

The processing of your personal data is carried out through the operations indicated in art. 4, no. 2), of the GDPR, namely: collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of data. Your personal data are subjected to electronic and / or automated processing.

The Data Controller will process personal data for the time necessary to fulfill the purposes referred to in the previous art. 2 and in any case for no more than 10 years from the termination of the relationship for the Service Purposes, and for no more than 90 days from the date of the last use of the services covered by the existing contract for Marketing purposes.

Beyond these terms, the data you provide will be deleted from the Controller’s storage systems.

4. Access to personal data

The Data Controller may designate to access to your personal data for the purposes referred to in art. 2, some categories of subjects, including for example, but not limited to, internal secretarial staff, persons in charge of accounting and billing, employees and internal and external collaborators of the Data Controller, the Management, third-party companies or other subjects (for example, responsible for the management and maintenance of the processing systems and responsible for the support service) who carry out activities on behalf of the Data Controller, in their capacity as Data Processors.

The data will not be disclosed or disseminated to third parties unless with your explicit and specific consent, except for the necessary contractual obligations or for legal obligations.

5. Place of the processing and transfer of personal data

Personal data are stored within the headquarters of the Data Controller (on electronic support) and on cloud servers located within the European Union. In any case, it is understood that the Controller, if necessary, will have the right to move the servers even outside the EU. In this case, the Data Controller ensures as of now that the transfer of non-EU data will take place in accordance with the applicable legal provisions, subject to stipulation of the standard contractual clauses provided by the European Commission.

6. Nature of data provision and consequences of refusing to answer

The provision of data for the Service and Commercial Purposes referred to in art. 2a and 2b is mandatory. In case of non-communication of such data or withdrawal of consent, we cannot guarantee the services of art. 2a and 2b.

The provision of data for the Marketing Purposes referred to in art. 2c is optional. You can therefore decide not to provide any data or to subsequently deny the possibility of processing data already provided: in this case, you will not be able to receive newsletters, commercial communications and advertising material relating to the Services offered by the Data Controller. However, you will continue to be entitled to the services referred to in art. 2a and 2b.

7. Rights of the data subject

As the data subject, you have the following rights:

  1. right to obtain from the Controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and information on the processing, and to obtain a copy of the personal data undergoing processing (art.15 GDPR);
  2. right to obtain from the Controller the rectification of personal data concerning him or her (art. 16 GDPR);
  3. right to obtain from the Controller the erasure of personal data concerning him or her or “right to be forgotten” (art. 17 GDPR);
  4. right to obtain from the controller restriction of processing (art. 18 GDPR); 
  5. right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her (art. 21 GDPR);
  6. right to lodge a complaint with the Data Protection Supervisor.

8. Modalities for the exercise of the rights of the data subject

You can exercise your rights at any time by alternatively sending:

9. Data Protection Officer

The contact details of the Data Protection Officer are available upon request to the Controller by alternatively sending him:

10. Data Processors

The updated list of data processors is kept at the registered office of the Data Controller.

11. Use of cookies

Cookies are text files sent to the user's terminal by the websites you visit and stored on your browser. Websites use cookies to store information on the user's browsing, his preferences or to manage access to restricted areas.

The user can easily configure his/her browser to not accept cookies and to make their browsing anonymous, without prejudice to the fact that doing so could lead to service malfunctions.

It is possible to preventively block the use of cookies by acting appropriately on the banner that will be displayed at the first access, or through the appropriate options in this policy.

Our site, by way of example but not limited to it, uses the following cookies:

Kindertap uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", small text files saved on the computer to allow the website to analyze traffic. The data generated by cookies on the use of the website by the user (including the IP address) are transmitted and stored on Google's servers in the United States. In case you do not give your consent, Google will cut / anonymize the data collected before being stored by deleting the last part of your IP address, making it anonymous. This happens for the user resident in the Member States of the European Union, as well as for the other countries of the Agreement on the European Economic Area. The IP address is sent in full and abbreviated by Google servers in the United States only in exceptional cases. On behalf of the website provider, Google will use this information order to examine the use of the website, compile reports on website activity for technical and operational purposes and provide other services relating to the website activity and the internet usage to the provider itself. Google does not associate the IP address with any other data held. The user can refuse the use of cookies by selecting the appropriate setting on his/her browser, it being understood that this choice could prevent the correct functionality of the site in all its parts. You can also prevent Google from collecting and using data (cookies and IP address) by downloading and installing the plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en-GB. Further information on the terms and conditions of use, as well as data relating to privacy are available at the web address http://www.google.com/analytics/terms/gb.html or https://www.google.com/intl/en_uk/policies/.

12. Modifications to this Policy

The Data Controller reserves the right to make changes to this Policy at any time and will provide information to Users on this page and, if possible, within the Service and, if technically and legally feasible, by sending Users a notification through one of the contacts held by the Owner. We therefore invite you to consult this page regularly, referring to the date of the last modification indicated above.

If the changes concern the processing whose legal basis is consent, the Data Controller will collect the data subject's consent again, if necessary.

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